Warranty
WE HAVE YOUR BACK. 100%
All 1UP USA brand products include 100% lifetime warranty protectionfrom factory defects or breakage under normal use. Warranty does not cover conditions beyond 1UP USA’s control, including but not limited to:*
■ Theft
■ Vandalism
■ Collision
■ Product misuse
■ Chemical reactions
■ Oxidation from different coastal environments and UV variances**
WARRANTY QUESTIONS?
Contact us. We’ll be happy to help you out!
Phone: +1 (608) 568-7261
E-mail: email@1UP-USA.com
NOTICE! 1UP-USA.com LLC is no longer replacing stolen racks due to the steep increase in theft. We recommend using a short cable lock or U-lock to secure your investment to your vehicle’s receiver. We apologize for the inconvenience this may cause.
*Warranty valid for original product purchaser only. Proof of purchase required for all warranty claims. Hawaii, Alaska, and international customers will be required to pay for shipping on the product under warranty.
**1UP USA racks are constructed of aluminum and the majority of the fasteners are stainless steel. Certain environments will still be conducive to corrosion or oxidation. All hardware should be inspected periodically. If replacement parts are needed, please contact 1UP USA or your local hardware store.