Shipping

If your order totals $550 or more, we’ll throw-in FREE UPS Ground Shipping to anywhere in the U.S. contiguous 48 states!

■ Some items do not qualify for free shipping when exceeding $550.
■ Orders under $550 subject to a shipping charge for UPS Ground services to the U.S. contiguous 48 states.
■ Expedited options (UPS 2nd Day Air, UPS Next Day Air) are available for additional charge.
■ Shipping to Alaska, Hawaii, or Canada is extra.

Based on a June 2018 U.S. Supreme Court Ruling, states are now requiring out-of-state vendors to register and collect sales tax. If your purchase(s) are not subject to sales tax, please send the appropriate tax exempt certificate to email@1up-usa.com with your order number in the subject line.

■ UPS Ground Shipping is estimated 1-5 business days after the order is placed, based on location unless product delays are noted. A delivery estimator can be found at checkout under each shipping method option.

■ UPS sends a generated email with tracking information after the order is shipped.

■ UPS does not ship to P.O. Boxes or APOs.

■ A $20 shipping fee will be charged if the shipping address needs to be changed after the order is placed.

■ If the ship-to address provided on the order is incorrect, 1UP USA is not liable to change this or for the missing packages.

■ If the wrong quantities or incorrect items are purchased, the customer will be responsible to use their preferred shipping carrier to ship the products back.

■ 1UP USA.com LLC is not responsible for stolen packages after UPS delivery confirmation.

■ By submitting your order you are agreeing the entered “ship-to” address is safe and secure for delivery without a signature required.

To our Canadian friends, we appreciate Canadian business and have made efforts to make shipping to Canada simple and affordable for our customers. Canadian and international customers will be responsible for taxes, duty, and brokerage fees by UPS standards.