Shipping
FREE SHIPPING?
Yep. If your order totals $550 or more,* we’ll throw-in FREE UPS Ground shipping to anywhere in the U.S. contiguous 48 states!**
*Some items do not qualify for free shipping when exceeding $550.
**Orders under $550 subject to a minimal shipping charge for UPS Ground services to the U.S. contiguous 48 states. Upgrade to UPS Next Day Air (Overnight), or UPS Second Day Air (2-Day) for additional charge. Shipping to Alaska, Hawaii, or Canada is extra.
SHIPPING GUIDELINES & POLICIES
■ UPS Ground shipping is estimated one to five business days after the order is placed, based on location unless product delays are noted.
■ UPS sends a generated email with tracking information after the order is shipped.
■ UPS does not ship to P.O. Boxes or APOs.
■ A $20 shipping fee will be charged if the shipping address needs to be changed after the order is placed.
■ If the ship-to address provided on the order is incorrect, 1UP USA is not liable to change this or for the missing packages.
■ If the wrong quantities or incorrect items are purchased, the customer will be responsible to use their preferred shipping carrier to ship the products back.
■ 1UP-USA.com LLC is not responsible for stolen packages after UPS delivery confirmation.
■ By submitting your order you are agreeing the entered “ship-to” address is safe and secure for delivery without a signature required.
■ NOT CURRENTLY AVAILABLE – If ‘Signature Required’ was selected during check out, UPS Drivers attempt 3 deliveries before the package/s is either held at the nearest UPS Facility for pick-up or returned to 1UP USA.com llc. If the package is returned to 1UP USA.com llc, the customer is responsible for re-shipment fees.
TO OUR CANADIAN FRIENDS.
We appreciate Canadian business and have made efforts to make shipping to Canada simple and affordable for our customers. Canadian and international customers will be responsible for taxes, duty, and brokerage fees by UPS standards.
SALES TAX
As you may know, based on a June 2018 U.S. Supreme Court Ruling, an increasing number of states are now requiring out-of-state vendors to register and collect sales tax. If your order shows sales tax at the checkout, it is correct. If your purchase(s) are not subject to sales tax, please send the appropriate tax exempt certificate to email@1UP-USA.com with your order number in the subject line.