Returns

NO TRICKS. JUST GOOD, FAIR SERVICE.

We want you to be completely satisfied with your purchase. That’s why you can return your 1UP product for a full refund anytime within 60 days of the original purchase date. It’s simple:

■ Request your pre-paid UPS return label.

■ We’ll send you a printable version via email or a pre-printed copy via USPS or UPS.

■ Package your item(s) in the original packaging* and drop off at your nearest UPS depot.
*All returns must be in original packaging or will be subject to a restocking fee. 1UP does not provide replacement packaging.

■ Your refund will be issued 5-7 business days upon receipt of the returned package(s).