Skip to main content

Returns

NO TRICKS. JUST GOOD, FAIR SERVICE.

 

We want you to be completely satisfied with your purchase. That’s why you can return your 1UP product for a full refund anytime within 60 days of the original purchase date.* It’s simple:

 

■ Request your pre-paid UPS return label.

■ We’ll send you a printable version via email or a pre-printed copy via USPS or UPS.

■ Package your item(s) in the original packaging* and drop off at your nearest UPS depot.
■ Your refund will be issued 5-7 business days upon receipt of the returned package(s).

 

*All returns must be in original packaging or will be subject to a restocking fee. 1UP does not provide replacement packaging.

Subscribe to our newsletter

Get the latest updates on new products and upcoming sales